REACH 5000TM Delivers Tier 1 Functionality at Lowest Cost for Management of Customer Networking Devices
NEW YORK CITY, September 21, 2009 – Fine Point Technologies, Inc. today unveiled a device management solution designed to dramatically lower the cost of market entry for small broadband providers with fewer than 5,000 subscribers. Fine Point’s REACH 5000TM solution empowers these emerging providers to compete on equal footing with top tier communications carriers when it comes to customer support quality.
Fine Point’s REACH 5000TM Auto Configuration Server is a stand alone, plug and play solution that enables emerging ISPs to easily activate and manage their customers’ broadband connections across an array of TR-069 compliant modems and other networking devices – all over the internet, without the expense and inconvenience of dispatching a service technician to a customer’s home.
To accommodate an ISP’s growth beyond 5,000 subscribers, REACH 5000TM is upgradable to Fine Point’s other TR-069 compliant remote device management products, which are interoperable with virtually all home networking devices on the market today, regardless of manufacturer.
“Any small, fast-growing ISP can now go online to purchase REACH 5000TM, and within a few days be competing on customer support quality with the biggest operators in their own market, and at the lowest cost.” said Todd Ruelle, CEO of Fine Point Technologies.
Key Features of REACH 5000TM
· Stand alone, plug and play carrier-grade solution requires no integration.
· Manages up to 5,000 devices out of the box, scalable to 250,000 devices.
· Supports service fulfillment and customer support through engineering GUI.
· Real-time automated central activation, provisioning, management and support platform for all services.
· Supports TR-069, TR-098, TR-104, TR-106, TR-110, TR-111, TR-135, TR-140, TR-142 protocols.
Available for Purchase Online
REACH 5000TM can be ordered online at http://finepoint.com/reach5000tm-a-tr-069-remote-device-management-solution and
ships within 72 hours. Orders may also be placed by contacting Fine Point Technologies at: (USA) +1-212-962-7410 or email Sales@finepoint.com.
Fine Point Technologies, Inc.
Fine Point Technologies is a leading innovator in customer experience management (CEM) software solutions for global broadband and wireless communications providers. In 1997 Fine Point ushered in the broadband era with WinPoETTM, and has focused since then on developing software solutions to automate and streamline service provisioning and customer support for emerging and large Internet Service Providers (ISPs). Today Fine Point solutions serve both wireline and wireless service providers, including the world’s largest mobile and broadband providers in the U.S., Latin America, the Caribbean, Europe and Asia.
Fine Point’s device management software tools have helped more than 15 million customers easily connect —and stay connected— to their communication providers’ networks. This translates into satisfied customers, and helps communication service providers to manage rising customer care costs associated with the increasing number and complexity of broadband and mobile devices.
In June 2009, Fine Point acquired Ireland-based Pervenio Ltd, a provider of software solutions that allow top-tier mobile service providers to instantly detect, activate, and configure handheld devices.
Fine Point Technologies is based in Virginia USA.
For more information, visit: www.finepoint.com