CHOOSING A TECHNOLOGY THAT CAN ACHIEVE YOUR GOALS
Building the right ACS solution for your business starts with defining your goals. Your
ACS should:
– Empower your customer service team to perform basic troubleshooting
– Reduce the number of truck rolls
– Work with any device
– Provide insights and data about customer usage

CHOOSE AN ACS THAT SUPPORTS YOUR REQUIREMENTS
Maximize the benefits of your full-featured CPE device with an ACS that can collect,
use and report all of the data that the CPE device collects and makes available.
Today’s most advanced CPE devices collect a great deal of data, but in order to
leverage that data, you need an ACS that supports the following features:
– Remote Speed Test
– LAN side device visibility
– Device signal strength
– Device RF interference
– Device data usage statistics.

DEMAND FLEXIBILITY
Many ACS solutions, particularly those sold by a hardware manufacturer, are tailored
to manage that manufacturer’s hardware. As a result, they are often very good at
managing their own equipment, but inflexible when it comes to managing devices
manufactured by a competitor. In cases where they can manage more than their own
equipment, vendors will often charge large professional service fees for
interoperability testing and custom configuration.

AVOID EXTRA FEES
Fine Point doesn’t sell hardware and Mountain View is vendor agnostic. Instead of
being built around a single data model, it dynamically learns the entire data model of
any TR-069 device and is able to collect, report and configure any parameter. It is able
to do this, regardless of the device manufacturer. Furthermore, the configurability of
Mountain View means that the ACS can seamlessly accommodate proprietary vendor
extensions, so even vendor specific features can be managed by Mountain View

TAKE THE NEXT STEP
Because Mountain View is able to learn the data model of each device type, it can be
quickly paired with new device types. There is no need for expensive interoperability
testing or custom configuration. As long as the CPE complies with the TR-069
specification, service providers can select CPE based on features, functionality and
price, without considering whether their ACS will be able to manage it.

What our customers say

Telesur has been using Fine Point for over a decade. In this time, we have experienced excellent availability. The company is reliable, provides outstanding customer service, and communication.

Doric Ramalkhan | CTO, TELESUR

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